Request A Proposal
Delivery · 04

Custom CRM systems, built around your sales process

A CRM shaped around how your team actually sells — pipeline, quotations, WhatsApp follow-ups and management reporting — instead of an off-the-shelf compromise your staff quietly abandon.

Who this is for

Custom CRM projects usually start when a UAE sales operation outgrows its tools:

  • Deals live in spreadsheets, notebooks and WhatsApp chats
  • Quotations take days and look different from every salesperson
  • Follow-ups depend on memory, so warm leads quietly go cold
  • Management can’t see the pipeline without calling a meeting
  • You tried a big-name CRM and the team stopped using it in a month

What you get

Pipeline that matches your stages
Your real sales process — enquiry to quotation to closing — not a generic template your team must bend around.
Quotation-to-invoice flow
Branded quotes generated in minutes, tracked to acceptance, connected to invoicing.
WhatsApp integration
Conversations logged against deals; follow-up reminders your team will actually act on.
Roles & permissions
Salespeople see their pipeline; managers see everything; sensitive pricing stays controlled.
Dashboards & reports
Live pipeline value, conversion by stage and salesperson performance — no more Sunday spreadsheet ritual.
Training & handover
Your team trained on real data, with documentation and support after go-live.

How delivery runs

01

Scope

We map your actual sales process first — this is consultancy, and it’s what makes the build fit.
02

Design

Screens and flows approved by the people who’ll use them daily, before code is written.
03

Build

Developed by our specialist partner network; scoped, managed and quality-controlled by us.
04

Launch & stay

Data migrated, team trained, and a support plan so the system keeps pace as you grow.
Indicative pricing

AED 45,000

AED · one-time, from
Typical delivery 6–10 weeks. Final quotation follows a scoping session — fixed price, no day-rate surprises.
What moves the price
  • Number of users and roles
  • Integrations (accounting, WhatsApp, telephony)
  • Data migration volume and quality
  • Custom reporting requirements

Frequently asked questions

Why build a custom CRM instead of using Salesforce, Zoho or HubSpot?
Sometimes you shouldn’t — and we’ll say so. Off-the-shelf wins for standard processes; a dedicated CRM wins when your sales process is your edge, when per-user licence fees compound painfully, or when the team keeps abandoning generic tools. We show 3-year costs of both before you decide.
Most systems go live in six to ten weeks: roughly two for scoping and design, four to six for the build, and the remainder for migration, training and launch.
Specialist developers from our partner network, under one contract with UFUQ ZAHL. We scope, manage and quality-control the work and remain accountable for the result — you never chase a freelancer.
Yes. Spreadsheets, exports from an old CRM, even structured WhatsApp histories — we clean and migrate the data as part of launch, so day one starts with your real pipeline.
A support arrangement keeps the system maintained and evolving — fixes, small improvements and periodic reviews. Many clients pair it with our Managed SEO & Security care plans for their website.

Map your sales process with us first.

A scoping conversation costs nothing and tells you exactly what a dedicated CRM would involve — price, timeline and whether it’s even the right move.
Request A Proposal